245D Basic Services

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

245D Basic Licensed Services

Community First Services & Supports (CFSS)

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Community First Services & Supports (CFSS)

Consumer Directed Community Supports (CDCS)

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Consumer Directed Community Supports (CDCS)

Consumer Support Grant (CSG)

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Consumer Support Grant (CSG)

Private / Self Pay – Options for Seniors

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Private / Self Pay

Deafblind Consumer Directed Services (DBCDS)

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Deafblind Consumer Directed Services (DBCDS)

Unlicensed SILS

Navigating Your Journey

YOUR CHOICE. YOUR CONTROL.

 

Unlicensed SILS

245D Basic Services

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

245D Basic Licensed Services

Community First Services & Supports (CFSS)

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Community First Services & Supports (CFSS)

Consumer Directed Community Supports (CDCS)

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Consumer Directed Community Supports (CDCS)

Consumer Support Grant (CSG)

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Consumer Support Grant (CSG)

Private / Self Pay – Options for Seniors

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Private / Self Pay

Deafblind Consumer Directed Services (DBCDS)

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Deafblind Consumer Directed Services (DBCDS)

Unlicensed SILS

Navigating Your Journey

 

YOUR CHOICE. YOUR CONTROL.

 

Unlicensed SILS

Your Choice. Your Control.

Consumer Directions provides a continuum of financial management services that empower individuals needing personal assistance or support in their home and who want to self-direct their services. Our services are an alternative, cost-effective option to traditional agency services. We support individuals and families caring for a loved one who desire enhanced choice and control over decision and budget-making authority, want to select and hire their support workers, and want the flexibility and responsibility to direct their own services and supports.

CDI is a leading and certified FMS (Financial Management Service) provider. With award-winning excellence, CDI is one of the main proponents and leader of participant direction in Minnesota. CDI is committed to advocating and supporting individuals and families who want the authority to self-direct and control their services, rather than relying on a traditional agency.

We support individuals in their selection and hiring of workers they know and trust; they set worker pay rates and schedules. CDI comes alongside to serve as the employer agent by paying workers and handling employment paperwork and payroll reporting and bookkeeping.

CDI fully supports individuals in their choices by providing access to accurate and responsive customer service without bureaucratic layers or red tape. Our team of industry experts has a long history of passionately working to empower Minnesota families to navigate their journey in participant-direction.

CDI brings a strong accounting and tax acumen and strategic vision of collaboration and expansion of participant direction.

We are a statewide provider, serving all 87 counties in Minnesota with the most responsive customer service – with no bureaucratic layers or red tape.

Participant Portal

Participants & Managing Parties

Access all required documents to start and manage your services.

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Employee Portal

Employees

Access all required documents to start and manage your employment, and log in to submit e-timesheets.

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Vendor Portal

Service & Goods Vendors

Find everything you need to be able to invoice and be paid by Consumer Directions. 

LEARN MORE

I just wanted to reach out and let you know how wonderful your team is. ALL of them. Your staff from intake, to HR, to coordinators, are all truly the best of the best. Your customer service is beyond compare! As a professional working with numerous contacts, your team is exceptional at communication and being team players. They are APPRECIATED!

Teri B.

Consumer Directions is the BEST FMS I have worked with, hands down!

Kelly P.

Thanks to all for being so nice and caring to our family, its been a blessing to have the team we have for the best interest of Latonya's safety, healthy life and lifestyle choices.

Virginia T.

Consumer Directions is amazing!! You’re all appreciated and very professional! Thanks and God bless.

Michelle S.

I am mind blown at how incredibly easy CDI has made this experience for me. Having the caring staff is a big thing, I know I am not just a number to anyone there. When I need to go in the office everyone was so friendly and called me by name and always had a smile on their faces. Keep up the great work everyone.

Charity H.

Consumer directions employees have been very easy to communicate with and they are always helpful. Thanks!

Melissa D.

I cannot say enough great things about Malinda and the team at Consumer Directions. Communication is always clear and fast. I really feel supported and appreciate all of the assistance and responses to questions as we navigate the muddy waters of my son's CADI waiver.

Jessica M.

I have been nothing short of blessed to have Mackenzie as my primary contact. She is hands down the best FMS I've ever worked with, and the other folks on my son's team who come in contact with her regularly remark to me on what a stellar job she does. Couldn't ask for more and so fortunate to have her in my corner. She's always amazing!

Sheila R.

We are extremely pleased with the services provided to our family by Stacy and Consumer Directions. We have nothing but positive things to say about Stacy. She has been helpful, prompt, courteous, accurate and understanding.

The family of Becky N.

Sandy is amazing. She is very caring and takes great pride in the work she does. She is very prompt with responses to any of my questions and will seek the answer or resources if she doesn't know the answer. Thank you for being amazing and helping me and my family through this tough time.

Rachel S.

Joannie goes above and beyond. I have asked for her help on some complex issues and the speed in which she provides answers and resolution is ASTOUNDING!!!! Consumer directions employees have been very easy to communicate with and they are always helpful.

Melissa D.

We are very pleased with the staff at Consumer Directions. Debbie is very helpful in answering questions and very prompt in returning emails and phone calls.

Nancy B.

Brianna has been exemplary in all the experiences we’ve had. She is very knowledgeable and easy to communicate with. We appreciate her dedication to her work and the extra effort she puts forth to support us as her client.

Steve, Judith, and Betsy C.