About Our Financial Management Services (FMS)

Consumer Directions is a qualified Home and Community Based Services (HCBS) provider certified by DHS as a Financial Management Service (FMS) committed to advocating and supporting individuals and families who want the authority to self-direct and control their services, rather than relying on a traditional agency. Consumer Directions fully supports and empowers individuals in their journey of self-direction by providing access to stable, accurate and responsive financial management services.  Our team of industry experts has a long history of passionately working to empower Minnesota families who have chosen to self-direct.

As a leading Financial Management Service (FMS), Consumer Directions is one of the main proponents and leader of participant direction in Minnesota, bringing a strong accounting and tax acumen and strategic vision of collaboration and further expansion of participant direction. Consumer Directions maintains an impressive command of self-direction tax and labor policy nuances; while fostering strong relationships with experts within the IRS and other state tax and labor agencies.

Individuals select workers they know and trust and set the pay rates and schedules. Consumer Directions supports those individuals as an agent or monetary bridge by paying workers and handling employment eligibility and regulations.

Providing financial management services is much more than accounting to us, it’s all we do, it’s what we are passionate about; giving 100% of our focus and attention.

Excellence in FMS AwardAs a testament to this, we are proud to announce that Shantel Jaszcak, President and co-founder of Consumer Directions, has received the Excellence in Financial Management Services award. Shantel has shown exemplary leadership of the FMS portions of the self-direction program.

She has demonstrated an extraordinary commitment to service and quality that is recognized by both her colleagues and the people she serves.

Click here to view Shantel’s Nomination.