Contact Consumer Directions

We proudly serve the entire state of Minnesota. If you are looking for services near you, contact us for assistance.

St. Joseph Office

1140 Elm St E Suite A
St. Joseph, MN 56374
Phone: (866) 400-1017
Fax: (320) 258-3238
intake@yourfse.com

CLIENT INTAKE & ORIENTATION

Dori Vrendenburg
Director of Intake and Training Team
Team Member Since 2020
Direct Line: (320) 257-8177
Email
Responsibility | Learner | Belief | Futuristic | Developer read bio

Carolyn R
Intake & Orientation Specialist
Team Member Since 2021
Direct Line: (320) 257-9095
Email
Empathy | Developer | Connectedness | Positivity | Arranger
read bio

Nyachang T
Intake & Orientation Specialist
Team Member Since 2023 Direct Line: (320) 257-6381
Email
Strategic | Learner | Individualization | Relator | Input

Katie P
Intake & Orientation Specialist
Team Member Since 2024
Direct Line: (320) 257-6388
Email
Adaptability | Developer | Empathy | Consistency | Belief
read bio

Morgan WB
Intake & Orientation Specialist
Team Member Since 2025 Direct Line: (320) 257-6384
Email
Context | Relator | Consistency | Maximizer | Connectedness

TRAINING DEPARTMENT

TrainingRoom@yourfse.com 320-257-8165

Ashley L
FMS Training Specialist
Team Member Since 2021
Direct Line: (320) 257-8345
Email
Responsibility | Maximizer | Connectedness | Achiever | Relator

Nicole M
FMS Specialist
Team Member Since 2025
Direct Line: (320) 426-6292
Email
Restorative | Learner | Intellection | Consistency | Empathy

Krista E
FMS Specialist
Team Member Since 2024
Direct Line: (320) 223-7471
Email
Relator | Learner | Responsibility | Harmony | Adaptability

Paige S
FMS Training Specialist
Team Member Since 2023 Direct Line: (320) 257-8173
Email
Competition | Achiever | Strategic | Futuristic | Relator

Lindsey M
FMS Specialist
Team Member Since 2025 Direct Line: (320) 426-6290
Email
Harmony | Empathy | Developer | Consistency | Positivity

Stacy D
Participant Data Specialist
Team Member Since 2020
Direct Line: (320) 257-9099
Email
Responsibility | Includer | Developer | Restorative | Harmony

Shari H
EVV Enrollment Specialist
Team Member Since 2020
Direct Line: (320) 257-8331
Email
Communication | Strategic | Woo | Adaptability | Positivity

HUMAN RESOURCE DEPARTMENT

Melanie Engen
Chief Administrative Officer
Team Member Since 2017
Direct Line: (320) 257-8163
Email
Harmony | Consistency | Achiever | Discipline | Analytical

Karla C
CVS Human Relations & Recruitment Representative
Team Member Since 2021
Direct Line: (320) 257-9090
Email
Developer | Empathy | Maximizer | Positivity | Harmony

Erika J
Employee Relations & Resources Success Coach
Team Member Since 2019
Direct Line: (320) 257-8328
Email
Strategic | Adaptability | Empathy | Deliberative | Context

Kari K
Employee Relations Specialist
Team Member Since 2021
Direct Line: (320) 257-8330
Email
Harmony | Input | Responsibility | Achiever | Discipline

Tami M
Front Desk / Office Administrator
Team Member Since 2021
Direct Line: (320) 257-8178
Email
Empathy | Harmony | Communication | Developer | Consistency

Christina B
Employee Relations Specialist
Team Member Since 2024
Direct Line: (320) 257-6370
Email
Developer | Context | Positivity | Achiever | Woo

FINANCIAL MANAGEMENT SERVICES

Sara Draxler-Gainsforth
Chief Operating Officer
Team Member Since 2019
Direct Line: (320) 257-8344
Email
Discipline | Consistency | Maximizer | Arranger | Achiever

Stephanie Eickhoff
Director of FMS Operations
Team Member Since 2019
Direct Line: (320) 257-8171
Email
Positivity | Developer | Includer | Connectedness | Restorative

FMS BLUE CUSTOMER CARE TEAM

Amber Morford
Coaching Manager
Team Member Since 2023 Direct Line: (320) 257-6379
Email
Restorative | Futuristic | Positivity | Empathy | Communication

Niki G
FMS Specialist
Team Member Since 2022
Direct Line: (320) 257-6373
Email
Input | Empathy | Consistency | Intellection | Developer

Jessica B
FMS Specialist
Team Member Since 2022
Direct Line: (320) 257-9098
Email
Developer | Consistency | Positivity | Achiever | Responsibility

Aleah S
FMS Specialist
Team Member Since 2023 Direct Line: (320) 257-6377 Email
Learner | Positivity | Input | Connectedness | Developer

Michelle L
FMS Specialist
Team Member Since 2024
Direct Line: (320) 257-8166
Email
Consistency | Harmony | Positivity | Developer | Relator

Valerie S
FMS Specialist
Team Member Since 2024
Direct Line: (320) 223-7468
Email
Restorative | Adaptability | Developer | Arranger | Ideation

Joanie F
Tax Specialist
Team Member Since 2015
Direct Line: (320) 257-8334
Email
Empathy | Consistency | Harmony | Intellection | Developer

Ny C
FMS Float Specialist
Team Member Since 2021
Direct Line: (320) 257-9094
Email
Connectedness | Restorative | Developer | Achiever | Input

FMS PURPLE CUSTOMER CARE TEAM

Shannon Reznicek
Coaching Manager
Team Member Since 2024 Direct Line: (320) 257-8327
Email
Restorative | Arranger | Developer | Positivity | Individualization

Briana D
FMS Specialist and Mentor
Team Member Since 2016
Direct Line: (320) 257-8160
Email
Harmony | Deliberative | Consistency | Relator | Discipline

Kari W
FMS Specialist
Team Member Since 2023 Direct Line: (320) 257-6371
Email
Achiever | Belief | Developer | Includer | Positivity

Taylor R
FMS Specialist
Team Member Since 2024
Direct Line: (320) 257-6376
Email
Developer | Empathy | Relator | Achiever | Harmony

Stephany M
FMS Specialist
Team Member Since 2024 Direct Line: (320) 257-8179
Email
Harmony | Developer | Achiever | Relator | Focus

Heidi D
Tax Specialist
Team Member Since 2021
Direct Line: (320) 257-9097
Email
Restorative | Belief | Learner | Developer | Responsibility

Dani H
FMS Float Specialist
Team Member Since 2021
Direct Line: (320) 257-8336
Email
Positivity | Maximizer | Responsibility | Developer | Arranger

FMS GREEN CUSTOMER CARE TEAM

Sue Christensen
Director of FMS Operations
Team Member Since 2023
Direct Line: (320) 257-6382
Email
Responsibility | Empathy | Restorative | Achiever | Arranger

Malinda P
FMS Senior Specialist
Team Member Since 2010
Direct Line: (320) 257-8329
Cell Phone: (320) 292-9564
Email
Achiever | Discipline | Relator | Responsibility | Consistency

Megan M
FMS Specialist
Team Member Since 2021
Direct Line: (320) 257-8335
Email
Woo | Communication | Connectedness | Responsibility | Includer

Sandy F
FMS Specialist
Team Member Since 2018
Direct Line: (320) 257-8162
Email
Developer | Empathy | Adaptability | Responsibility | Includer

Shawna E
FMS Specialist
Team Member Since 2023
Direct Line: (320) 257-8161
Email
Empathy | Individualization | Futuristic | Relator | Strategic

Kailee H
Tax Specialist
Team Member Since 2024 Direct Line: (320) 257-8340
Email
Strategic | Competition | Futuristic | Individualization | Ideation

Chelsey S
FMS Specialist Float
Team Member Since 2023
Direct Line: (320) 257-6380
Email
Empathy | Harmony | Developer | Input | Belief

FINANCE & ACCOUNTING

Mackenzie Novak
Chief Financial Officer
Team Member Since 2018
Direct Line: (320) 257-8332
Email
Futuristic | Achiever | Responsibility | Maximizer | Learner

Amber D
Senior Corporate Accountant
Team Member Since 2023
Direct Line: (320) 257-9092
Email
Achiever | Learner | Restorative | Intellection | Relator

Angela S
Corporate Accountant
Team Member Since 2014
Email

Harmony | Responsibility | Empathy | Consistency | Arranger

Fatyma R
F/EA Tax Accountant
Team Member Since 2022
Direct Line: (320) 257-9096
Email
Learner | Achiever | Responsibility | Intellection | Harmony

Amanda K
F/EA Specialist
Team Member Since 2024
Direct Line: (320) 462-6290
Email
Achiever | Includer | Consistency | Learner | Responsibility

Debbie S
Payroll & AR Accountant
Team Member Since 2018
Direct Line: (320) 257-8167
Email
Includer | Responsibility | Adaptability | Relator | Restorative

Sydney S
Accounting Specialist
Team Member Since 2024
Direct Line: (320) 223-7470
Email
Relator | Communication | Developer | Activator | Woo

Nate M, CPA
Staff Accountant
Team Member Since 2006

CULTURAL & STAFF DEVELOPMENT

Shantel Jaszcak
President / CINO
2001 Co-Founder
Direct Line: (320) 420-3423
Email
Activator | Strategic | Ideation | Learner | Self-Assurance

Missy Schraut
Director of Innovation & Transformation
Team Member Since 2023
Direct Line: (320) 257-8174
Email
Connectedness | Learner | Intellection | Adaptability | Relator

Jacklyn Klaphake
Executive Director of Cultural & Leadership Development
Team Member Since 2018
Direct Line: (320) 257-8164
Email
Relator | Context | Consistency | Responsibility | Significance

Tori B
Executive Assistant & IT Support
Team Member Since 2021
Direct Line: (320) 257-8337
Email
Woo | Positivity | Communication | Arranger | Includer

ADMIN TEAM

Wanda B
Administrative Assistant
Team Member Since 2006
Consistency | Significance | Empathy | Discipline | Woo

INFORMATION TECHNOLOGY

Lisa Kampfer
Vice President / CEO / Chief ITSO
2001 Co-Founder
Direct Line: (320) 420-1017
Email
Empathy | Developer | Positivity | Achiever | Includer

Rob K
ITSO
Team Member Since 2024
Direct Line: (320) 257-6383
Email
Discipline | Responsibility | Consistency | Relator | Analytical

BOARD OF DIRECTORS