Contact Consumer Directions

We proudly serve the entire state of Minnesota. If you are looking for services near you, contact us for assistance.

St. Joseph Office

1140 Elm Street East
St. Joseph, MN 56374
Phone: (866) 400-1017
Fax: (320) 258-3238
intake@yourfse.com

CLIENT INTAKE & ORIENTATION


Missy Schraut
Director of Intake & Training Team
Team Member Since 2023
Direct Line: (320) 257-8174
Email
Connectedness | Learner | Intellection | Adaptability | Relator

DoriDori Vrendenburg
Intake and Orientation Coaching Manager
Team Member Since 2020
Direct Line: (320) 257-8177
Email
Responsibility | Learner | Belief | Futuristic | Developer
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Carolyn Carolyn R
Intake & Orientation Specialist
Team Member Since 2021
Direct Line: (320) 257-9095
Email
Empathy | Developer | Connectedness | Positivity | Arranger
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Katie P
Intake & Orientation Specialist
Team Member Since 2024
Direct Line: (320) 257-6388
Email
Adaptability | Developer | Empathy | Consistency | Belief
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Nyachang T
Intake & Orientation Specialist
Team Member Since 2023                Direct Line: (320) 257-6381
Email
Strategic | Learner | Individualization | Relator | Input

HUMAN RESOURCE DEPARTMENT

MelanieMelanie Engen
CAO
Team Member Since 2017
Direct Line: (320) 257-8163
Email
Harmony | Consistency | Achiever | Discipline | Analytical

Hailey I
Executive Assistant & HR Representative
Team Member Since 2024
Direct Line: (320) 257-6385
Email
Intellection |  Communication | Connectedness | Belief | Relator

Erika J
Employee Relations & Resources Success Coach
Team Member Since 2019
Direct Line: (320) 257-8328
Email
Strategic | Adaptability | Empathy | Deliberative | Context

Kari K
Employee Relations Specialist
Team Member Since 2021
Direct Line: (320) 257-8330
Email
Harmony | Input | Responsibility | Achiever | Discipline

Christina B
Employee Relations Specialist
Team Member Since 2024
Direct Line: (320) 257-6370
Email
Developer | Context | Positivity | Achiever | Woo

Tami M
Front Desk / Office Administrator
Team Member Since 2021
Direct Line: (320) 257-8178
Email
Empathy | Harmony | Communication | Developer | Consistency

TRAINING DEPARTMENT

TrainingRoom@yourfse.com     320-257-8165


Missy Schraut
Director of Intake & Training Team
Team Member Since 2023
Direct Line: (320) 257-8174
Email
Connectedness | Learner | Intellection | Adaptability | Relator

StacyStacy D
Participant Data Specialist
Team Member Since 2020
Direct Line: (320) 257-9099
Email
Responsibility | Includer | Developer | Restorative | Harmony

Ashley L 
FMS Training Specialist
Team Member Since 2021
Direct Line: (320) 257-8345
Email
Responsibility | Maximizer | Connectedness | Achiever | Relator

Paige S
FMS Training Specialist
Team Member Since 2023                    Direct Line: (320) 257-8173
Email
Competition | Achiever | Strategic | Futuristic | Relator

ShariShari H
EVV Enrollment Specialist
Team Member Since 2020
Direct Line: (320) 257-8331
Email
Communication | Strategic | Woo | Adaptability | Positivity

ToriTori K
Customer Service / EVV Specialist
Team Member Since 2021
Direct Line: (320) 257-8337
Email
Woo | Positivity | Communication | Arranger | Includer

FINANCIAL MANAGEMENT SERVICES

SaraSara Draxler-Gainsforth
Chief Operating Officer
Team Member Since 2019
Direct Line: (320) 257-8344
Email
Discipline | Consistency | Maximizer | Arranger | Achiever

FMS BLUE CUSTOMER CARE TEAM

Amber Morford
Emerging Coaching Manager
Team Member Since 2023                    Direct Line: (320) 257-6379
Email
Restorative | Futuristic | Positivity | Empathy | Communication

Niki G
FMS Specialist
Team Member Since 2022
Direct Line: (320) 257-6373
Email
Input | Empathy | Consistency | Intellection | Developer

BrendaJessica B
FMS Training Specialist
Team Member Since 2022
Direct Line: (320) 257-9098
Email
Developer | Consistency | Positivity | Achiever | Responsibility

Aleah S
FMS Specialist
Team Member Since 2023                  Direct Line: (320) 257-6377            Email
Learner | Positivity | Input | Connectedness | Developer

Michelle L
FMS Specialist
Team Member Since 2024
Direct Line: (320) 257-8166
Email
Consistency | Harmony | Positivity | Developer | Relator

Ny C
FMS Float Specialist
Team Member Since 2021
Direct Line: (320) 257-9094
Email
Connectedness | Restorative | Developer | Achiever | Input

Joanie F
FMS Specialist and Mentor
Team Member Since 2015
Direct Line: (320) 257-8334
Email
Empathy | Consistency | Harmony | Intellection | Developer

FMS PURPLE CUSTOMER CARE TEAM

Shannon Reznicek
Emerging Coaching Manager
Team Member Since 2024                          Direct Line: (320) 257-8327
Email
Restorative | Arranger | Developer | Positivity | Individualization

Briana Briana D
FMS Specialist and Mentor
Team Member Since 2016
Direct Line: (320) 257-8160
Email
Harmony | Deliberative | Consistency | Relator | Discipline

KariKari W
FMS Specialist
Team Member Since 2023                Direct Line: (320) 257-6371
Email
Achiever | Belief | Developer | Includer | Positivity

Chelsey S
FMS Specialist
Team Member Since 2023
Direct Line: (320) 257-6380
Email
Empathy | Harmony | Developer | Input | Belief

Kailee H
FMS Specialist
Team Member Since 2024                   Direct Line: (320) 257-8340
Email
Strategic | Competition | Futuristic | Individualization | Ideation

Dani H 
FMS Float Specialist
Team Member Since 2021
Direct Line: (320) 257-8336
Email
Positivity | Maximizer | Responsibility | Developer | Arranger

HeidiHeidi D
FMS Specialist
Team Member Since 2021
Direct Line: (320) 257-9097
Email
Restorative | Belief | Learner | Developer | Responsibility

FMS GREEN CUSTOMER CARE TEAM

Sue Christensen
Director of FMS Operations
Team Member Since 2023
Direct Line: (320) 257-6382
Email
Responsibility | Empathy | Restorative | Achiever | Arranger

Malinda P
FMS Senior Specialist
Team Member Since 2010
Direct Line: (320) 257-8329
Cell Phone: (320) 292-9564
Email
Achiever | Discipline | Relator | Responsibility | Consistency

MeganMegan M
FMS Specialist
Team Member Since 2021
Direct Line: (320) 257-8335
Email
Woo | Communication | Connectedness | Responsibility | Includer

FMS ORANGE CUSTOMER CARE TEAM

StephanieStephanie Eickhoff
Director of FMS Operations
Team Member Since 2019
Direct Line: (320) 257-8171
Email
Positivity | Developer | Includer | Connectedness | Restorative

Sandy F
FMS Specialist and Mentor
Team Member Since 2018
Direct Line: (320) 257-8162
Email
Developer | Empathy | Adaptability | Responsibility | Includer

JennyShawna E
FMS Specialist
Team Member Since 2023
Direct Line: (320) 257-8161
Email
Empathy | Individualization | Futuristic | Relator | Strategic

FINANCE & ACCOUNTING

ShantelShantel Jaszcak
President / CINO
2001 Co-Founder
Direct Line: (320) 420-3423
Email
Activator | Strategic | Ideation | Learner | Self-Assurance

MackenzieMackenzie Novak
CFO
Team Member Since 2018
Direct Line: (320) 257-8332
Email
Futuristic | Achiever | Responsibility | Maximizer | Learner

Angela S
Corporate Accountant
Team Member Since 2014
Email

Harmony | Responsibility | Empathy | Consistency | Arranger

DebbieDebbie S
Payroll & AR Accountant
Team Member Since 2018
Direct Line: (320) 257-8167
Email
Includer | Responsibility | Adaptability | Relator | Restorative

FatymaFatyma R
F/EA Tax Accountant
Team Member Since 2022
Direct Line: (320) 257-9096
Email
Learner | Achiever | Responsibility | Intellection | Harmony

Amber D
Payroll & F/EA Accountant
Team Member Since 2023
Direct Line: (320) 257-9092
Email
Achiever | Learner | Restorative | Intellection | Relator

Sydney S
Accounting Specialist
Team Member Since 2024
Direct Line: (320) 223-7470
Email
Relator | Communication | Developer | Activator | Woo

NateNate M, CPA
Staff Accountant
Team Member Since 2006

CULTURAL & STAFF DEVELOPMENT

Jacklyn K
Executive Director of Cultural & Staff Development
Team Member Since 2018
Direct Line: (320) 257-8164
Email
Relator | Context | Consistency | Responsibility | Significance

ADMIN TEAM

WandaWanda B
Administrative Assistant
Team Member Since 2006
Consistency | Significance | Empathy | Discipline | Woo

Karla C
Human Relations Representative
Team Member Since 2021
Direct Line: (320) 257-9090
Email
Developer | Empathy | Maximizer | Positivity | Harmony

INFORMATION TECHNOLOGY

LisaLisa Kampfer
Vice President / CEO / Chief ITSO
2001 Co-Founder
Direct Line: (320) 420-1017
Email
Empathy | Developer | Positivity | Achiever | Includer

LisaMarty K
ITSO
Team Member Since 2019
Email
Strategic | Responsibility | Significance | Ideation | Adaptability

A NEW DIRECTION

Click here to visit A New Direction

Carrie Tritabaugh
A New Direction Program Development & Liaison Manager
Team Member Since 2013
Direct Line: (320) 257-8342
Email
Positivity | Includer | Woo | Communication | Empathy

Kennedy B
Payroll & Fiscal Employer Agent Manager
Team Member Since 2021
Direct Line: (320) 257-6374
Email
Harmony | Achiever | Discipline | Focus | Futuristic

Jade D
Human Resources
Team Member Since 2019
Direct Line: (320) 257-6378
Email
Relator | Empathy | Arranger | Positivity | Consistency

SILS / 245D BASIC SERVICES

Sara T
245D Designated Manager
Unlicensed SILS Program Manager Team Member Since 2015
Direct Line: (320) 257-6058
Cell Phone: (320) 247-7058
Email
Adaptability | Includer | Harmony | Relator | Arranger

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245D BASIC SERVICES

Steph E
245D Designated Manager
Team Member Since 2024
Direct Line: (320) 257-6372
Email
Developer | Individualization | Learner | Empathy | Adaptability 

DEAFBLIND SERVICES (DBS)

Christy L
DBS Grant Manager
Team Member Since 2018
Direct Line: (612) 272-5233
Email

Relator | Connectedness | Learner | Ideation | Activator

PRIVATE PAY / ALS CAREGIVER SUPPORT PROGRAM

Anne W
Private Pay Manager
ALS Grant Manager
Team Member Since 2018
Direct Line: (320) 257-6386
Email
Intellection | Input | Connectedness | Learner | Empathy