Contact Consumer Directions
We proudly serve the entire state of Minnesota. If you are looking for services near you, contact us for assistance.
St. Cloud Office
425 E St Germain St #200
St Cloud, MN 56304
Phone: (866) 400-1017
CLIENT INTAKE & REFERRAL
Kelsi H
Intake Specialist
Team Member Since 2020
Direct Line: (320) 257-8169
Fax: (320) 258-3238
Dori V
Intake Specialist
Team Member Since 2020
Direct Line: (320) 257-8177
Fax: (320) 258-3238
Michelle M
Intake Specialist
Team Member Since 2021
Direct Line: (320) 257-8166
Fax: (320) 258-3238
EMPLOYEE & VENDOR ENROLLMENT
Shawna F
Director of Intake & Enrollment
Team Member Since 2021
Direct Line: (320) 257-9093
Fax: (320) 258-3238
Erika J
Lead Employee & Vendor Enrollment Specialist
Team Member Since 2019
Direct Line: (320) 257-8328
Fax: (320) 258-3238
Janet R
Employee & Vendor Enrollment Project Specialist
Team Member Since 2020
Direct Line: (320) 257-8327
Fax: (320) 258-3238
Kari K
Employee & Vendor Enrollment Specialist
Team Member Since 2021
Direct Line: (320) 257-8330
Fax: (320) 258-3238
Tami M
Intake & Enrollment Float
Team Member Since 2021
Direct Line: (320) 257-8178
Fax: (320) 258-3238
FINANCIAL MANAGEMENT SERVICES
Sara DG
Chief Operating Officer
Team Member Since 2019
Direct Line: (320) 257-8344
Fax: (320) 258-3238
Jacklyn K
Director of FMS Operations
Team Member Since 2018
Direct Line: (320) 257-8164
Fax: (320) 258-3238
FMS BLUE CUSTOMER CARE TEAM
Stephanie M
FMS Coaching Manager
Team Member Since 2019
Direct Line: (320) 257-8171
Fax: (320) 258-3238
Joanie F
FMS Coordinator & Mentor
Team Member Since 2015
Direct Line: (320) 257-8334
Fax: (320) 258-3238
Sandy F
FMS Coordinator & Mentor
Team Member Since 2018
Direct Line: (320) 257-8162
Fax: (320) 258-3238
Maci H
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-8336
Fax: (320) 258-3238
Heidi D
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-9097
Fax: (320) 258-3238
FMS GREEN CUSTOMER CARE TEAM
Debbie S
FMS Coaching Manager
Team Member Since 2018
Direct Line: (320) 257-8167
Fax: (320) 258-3238
Malinda P
FMS Coordinator & Mentor
Team Member Since 2010
Direct Line: (320) 257-8329
Cell Phone: (320) 292-9564
Fax: (320) 258-3238
Laurie G
FMS Coordinator
Team Member Since 2020
Direct Line: (320) 257-8174
Fax: (320) 258-3238
Megan M
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-8335
Fax: (320) 258-3238
Robyn M
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-8173
Fax: (320) 258-3238
FMS PURPLE CUSTOMER CARE TEAM
Bailey H
FMS Coaching Manager
Team Member Since 2020
Direct Line: (320) 257-8339
Fax: (320) 258-3238
Linda R
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-9091
Fax: (320) 258-3238
Ny C
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-9094
Fax: (320) 258-3238
TRAINING DEPARTMENT
Melanie E
Director of Training Department
Team Member Since 2017
Direct Line: (320) 257-8163
Fax: (320) 258-3238
Briana D
FMS Coordinator & Quality Assurance
Team Member Since 2016
Direct Line: (320) 257-8160
Fax: (320) 258-3238
Stacy D
FMS Liaison Specialist
Team Member Since 2020
Direct Line: (320) 257-9099
Fax: (320) 258-3238
Missy B
FMS Trainer
Team Member Since 2020
Direct Line: 320-257-8168
Fax: (320) 258-3238
Carolyn R
FMS Trainer
Team Member Since 2021
Direct Line: (320) 257-9095
Fax: (320) 258-3238
Amy M
FMS Trainer
Team Member Since 2021
Fax: (320) 258-3238
FINANCE & ACCOUNTING
Becky V
Executive Director of F/EA & Tax Accountant
Team Member Since 2007
Direct Line: (320) 257-8341
Fax: (320) 258-3238
Carrie T
Executive Director of Accounting
Team Member Since 2013
Direct Line: (320) 257-8342
Cell Phone: (320) 224-4880
Fax: (320) 258-3238
Angela S
Corporate Accountant
Team Member Since 2014
Jessie D
Accounting Specialist
Team Member Since 2019
Direct Line: 320-257-8176
Fax: (320) 258-3238
Christina T
Payroll and Data Processor
Team Member Since 2021
Direct Line: (320) 257-9092
Fax: (320) 258-3238
Kennedy B
F/EA Accountant
Team Member Since 2021
Direct Line: (320) 257-9096
Fax: (320) 258-3238
Nate M, CPA
Staff Accountant
Team Member Since 2006
SILS / 245D BASIC SERVICES
Sara T
Designated Manager
Team Member Since 2015
Direct Line: (320) 257-6058
Cell Phone: (320) 247-7058
Fax: (320) 258-3238
DEAFBLIND SERVICES (DBS)
Christy L
DBS Grant Manager
Team Member Since 2018
Direct Line: (612) 272-5233
ELECTRONIC VISIT VERIFICATION
Mackenzie N
Director of Cashé Software & Licensed Services
Team Member Since 2018
Direct Line: (320) 257-8332
Shari H 
Tori KADMIN TEAM
Rebecca S
Executive Director of Recruitment
Team Member Since 2020
Direct Line: (320) 257-8161
Fax: (320) 258-3238
Wanda B
Administrative Assistant
Team Member Since 2006
INFORMATION TECHNOLOGY
April P
Director of IT
Team Member Since 2018
EXECUTIVE OFFICERS / BOARD OF DIRECTORS
Shantel J
President / CFO
2001 Co-Founder
Direct Line: (320) 420-3423
Lisa K
Vice President / CEO
2001 Co-Founder
Direct Line: (320) 420-1017