Contact Consumer Directions
We proudly serve the entire state of Minnesota. If you are looking for services near you, contact us for assistance.
St. Cloud Office
425 E St Germain St #200
St Cloud, MN 56304
Phone: (866) 400-1017
For Questions About Services, Start-Up or Referrals
Intake@yourfse.com
Phone: (800) 400-4670
INTAKE & VENDOR ENROLLMENT
Rebecca S
Executive Director of Intake & Enrollment
Team Member Since 2020
Direct Line: (320) 257-8161
Toll Free: (866) 400-1017 ext 161
Fax: (320) 258-3238
Shawna F
Coaching Manager
Team Member Since 2021
Direct Line: (320) 257-9093
Toll Free: (866) 400-1017 ext 183
Fax: (320) 258-3238
Erika J
Lead Employee & Vendor Enrollment Specialist
Team Member Since 2019
Direct Line: (320) 257-8328
Toll Free: (866) 400-1017 ext 128
Fax: (320) 258-3238
Madelyn E
Employee & Vendor Enrollment Specialist
Team Member Since 2021
Direct Line: (320) 257-8166
Toll Free: (866) 400-1017 ext. 166
Fax: (320) 258-3238
Janet R
Employee & Vendor Enrollment Specialist
Team Member Since 2020
Direct Line: (320) 257-8333
Toll Free: (866) 400-1017 ext. 127
Fax: (320) 258-3238
Dori V
Intake Specialist
Team Member Since 2020
Direct Line: (320) 257-8177
Toll Free: (866) 400-1017 ext 177
Fax: (320) 258-3238
Kelsi H
Intake Specialist
Team Member Since 2020
Direct Line: (320) 257-8169
Toll Free: (866) 400-1017 ext. 169
Fax: (320) 258-3238
FINANCIAL MANAGEMENT SERVICES
Sara DG
Chief Operating Officer
Team Member Since 2019
Direct Line: (320) 257-8344
Toll Free: (866) 400-1017 ext 144
Fax: (320) 258-3238
Jacklyn K
Director of FMS Operations
Team Member Since 2018
Direct Line: (320) 257-8164
Toll Free: (866) 400-1017 ext 164
Fax: (320) 258-3238
Melanie E
Director of FMS Communications
Team Member Since 2017
Direct Line: (320) 257-8163
Toll Free: (866) 400-1017 ext 163
Fax: (320) 258-3238
Mackenzie N
FMS Billing Analyst & Legislative Advocate
Team Member Since 2018
Direct Line: (320) 257-8332
Toll Free: (866) 400-1017 ext 132
Fax: (320) 258-3238
FMS BLUE CUSTOMER CARE TEAM
Stephanie M
FMS Coaching Manager
Team Member Since 2019
Direct Line: (320) 257-8171
Toll Free: (866) 400-1017 ext 171
Fax: (320) 258-3238
Joanie F
FMS Coordinator
Team Member Since 2015
Direct Line: (320) 257-8334
Toll Free: (866) 400-1017 ext 134
Fax: (320) 258-3238
Gretta A
FMS Coordinator
Team Member Since 2020
Direct Line: (320) 257-8330
Toll Free: (866) 400-1017 ext 130
Fax: (320) 258-3238
Maci H
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-8336
Toll Free: (866) 400-1017 ext 136
Fax: (320) 258-3238
FMS GREEN CUSTOMER CARE TEAM
Debbie S
FMS Coaching Manager
Team Member Since 2018
Direct Line: (320) 257-8167
Toll Free: (866) 400-1017 ext 167
Fax: (320) 258-3238
Malinda P
Senior FMS Coordinator
Team Member Since 2010
Direct Line: (320) 257-8329
Cell Phone: (320) 292-9564
Toll Free: (866) 400-1017 ext 129
Fax: (320) 258-3238
Stacy D
FMS Coordinator
Team Member Since 2020
Direct Line: (320) 257-8173
Toll Free: (866) 400-1017 ext 173
Fax: (320) 258-3238
Sophie B
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-8345
Toll Free: (866) 400-1017 ext 145
Fax: (320) 258-3238
FMS YELLOW CUSTOMER CARE TEAM
Jessie D
FMS Coaching Manager
Team Member Since 2019
Direct Line: 320-257-8176
Toll Free: (866) 400-1017 ext 176
Fax: (320) 258-3238
Sandy F
FMS Coordinator
Team Member Since 2018
Direct Line: (320) 257-8162
Toll Free: (866) 400-1017 ext 162
Fax: (320) 258-3238
Laurie G
FMS Coordinator
Team Member Since 2020
Direct Line: (320) 257-8174
Toll Free: (866) 400-1017 ext 174
Fax: (320) 258-3238
Missy
FMS Coordinator
Team Member Since 2020
Direct Line: 320-257-8168
Toll Free: (866) 400-1017 ext 168
Fax: (320) 258-3238
FMS PURPLE CUSTOMER CARE TEAM
Bailey H
FMS Coaching Manager
Team Member Since 2020
Direct Line: (320) 257-8339
Toll Free: (866) 400-1017 ext 139
Fax: (320) 258-3238
Katie L
FMS Coordinator
Team Member Since 2020
Direct Line: (320) 257-8179
Toll Free: (866) 400-1017 ext 179
Fax: (320) 258-3238
Linda R
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-9091
Toll Free: (866) 400-1017 ext 181
Fax: (320) 258-3238
Ny C
FMS Coordinator
Team Member Since 2021
Direct Line: (320) 257-9094
Toll Free: (866) 400-1017 ext 184
Fax: (320) 258-3238
FMS RED CUSTOMER CARE TEAM
Naomi L
FMS Training Coaching Manager
Team Member Since 2020
Direct Line: (320) 257-8165
Toll Free: (866) 400-1017 ext 165
Fax: (320) 258-3238
Briana D
FMS Training Coordinator / QA Auditor
Team Member Since 2016
Direct Line: (320) 257-8160
Toll Free: (866) 400-1017 ext 160
Fax: (320) 258-3238
Carolyn R
FMS Intake & Training Coordinator
Team Member Since 2021
Direct Line: (320) 257-9095
Toll Free: (866) 400-1017 ext 185
Fax: (320) 258-3238
FINANCE & ACCOUNTING
Becky V
Co-Director of Accounting
Team Member Since 2007
Direct Line: (320) 257-8341
Toll Free: (866) 400-1017 ext 141
Fax: (320) 258-3238
Carrie T
Co-Director of Accounting
Team Member Since 2013
Direct Line: (320) 257-8342
Cell Phone: (320) 224-4880
Fax: (320) 258-3238
Christina T
Payroll and Data Processor
Team Member Since 2021
Direct Line: (320) 257-9092
Toll Free: (800) 400-1017 ext 182
Fax: (320) 258-3238
Kelsey Christensen
Fiscal/Employer Agent Enrollment
Team Member Since 2020
Direct Line: (320) 257-9098
Toll Free: (866) 400-1017 ext 188
Fax: (320) 258-3238
Nate M, CPA
Staff Accountant
Team Member Since 2006
SILS / 245D BASIC SERVICES
Sara T
Designated Manager
Team Member Since 2015
Direct Line: (320) 257-6058
Cell Phone: (320) 247-7058
Toll Free: (866) 400-1017 ext 158
Fax: (320) 258-3238
Katie L, LSW
Designated Manager
Team Member Since 2019
Direct Line: (320) 257-8170
Toll Free: (866) 400-1017 ext. 170
Fax: (320) 258-3238
DEAFBLIND SERVICES (DBS)
Christy L
DBS Manager
Team Member Since 2018
Direct Line: (612) 272-5233
ADMIN TEAM
Angela S
Morning Front Office Admin
Team Member Since 2014
Wanda B
Administrative Assistant
Team Member Since 2006
INFORMATION TECHNOLOGY
April P
Director of IT & EVV
Team Member Since 2018
Direct Line: (320) 257-9090
Toll Free: (800) 400-1017 ext 190
Fax: (320) 258-3238
Tori K
EVV Specialist & MCO Billing Analyst
Team Member Since 2021
Direct Line: (320) 257-8337
Toll Free: (800) 400-1017 ext 137
Fax: (320) 258-3238
Shari H
EVV Specialist
Team Member Since 2020
Direct Line: (320) 257-8331
Toll Free: (800) 400-1017 ext 131
Fax: (320) 258-3238
EXECUTIVE OFFICERS / BOARD OF DIRECTORS
Shantel J
President / CFO / Founder
Team Member Since 2001
Direct Line: (320) 420-3423
Toll Free: (866) 400-1017
Fax: (320) 258-3238
Lisa K
Vice President / CEO / Founder
Team Member Since 2001
Direct Line: (320) 420-1017
Toll Free: (866) 400-1017 ext 138
Fax: (320) 258-3238