Have Questions or Need Assistance with the Cashé EVV App?
Contact our EVV Specialists
Team Member Since 2020
Direct Line: (320) 257-8331
Team Member Since 2021
Direct Line: (320) 257-8337
EVV Frequently Asked Questions
What is EVV?
“EVV” stands for Electronic Visit Verification. EVV is a way to record the date, time, and place workers provide services. The EVV requirement was included in the 21st Century Cures Act that passed at the end of 2016. It mandates that states implement EVV for all Medicaid personal care services (PCS) and home health services (HHCS) that require an in-home visit by a provider and support Activities of Daily Living, like bathing and dressing, or Instrumental Activities of Daily Living, like meal preparation, managing money, taking medication or shopping.
What do they mean by "Electronic"?
When talking about EVV, “electronic” means using an electronic device to record the date, time, and place a worker provides services. The most common devices are cell phones, tablets, and computers.
What do they mean by "Verification"?
When talking about EVV, “verification” means using technology to prove that both the client and the provider are at the same place at the same time. This verification only needs to happen when the provider starts each shift and ends each shift.
Will the government track where I am?
The EVV system should only collect your location at the start and end of each worker's shift. EVV should not limit where you can receive your service.
What about my privacy?
EVV systems are designed to protect your privacy. Your information will be kept private and safe by the same laws that protect your medical information.
How does Cashe Software protect your data?
At Cashe software, we take data privacy and data security seriously. In compliance with HIPAA regulations, Cashe software encrypts data both at rest and in transit. What this means is that when data is being transmitted from your computer/phone to our servers, it is protected with encryption. When the data is sitting on our servers, it is also encrypted using industry-standard encryption technology. Encrypted data cannot be viewed by those who do not have access to the data without the necessary decryption keys.
Within Cashe software, only personnel that need to see your data to perform their jobs have access to it. Others don’t have access to your data. We use policies and access controls to manage who can see your data.
Our security team and engineers are constantly monitoring system activities listening for abnormal behavior and then taking action when necessary.
Periodically, a third party is used to check our data security. One of the methods is using an ethical hacker who attempts to break into our systems and look for vulnerabilities. This type of penetration test keeps us abreast of new threats.
When using our EVV app the system acquires the GPS location of the device at the time of clock-in and at the time of clock-out. These are the only 2 GPS positions that the app acquires. The system does not track the user before, during, or after the visit.
If the provider (agency) using our platform decides to leave Cashe, we will return all your data to the agency. We do not keep your data once a contract is terminated.
Personal data is not sold or shared with other agencies.
For more information, please refer to the Privacy Notice on Cashe’s website: https://cashesoftware.com/privacy-policy/
Why does CDI use a Timesheet App to enter real-time electronic timesheets?
CDI, along with all FMS and PCA agencies in MN, are required by the Federal Government and the State of MN to use EVV or electronic timesheets or e-timesheets. All timesheets, all shifts, by all agencies and by all workers across the State of MN are then uploaded from the timesheet App to the State of MN aggregator, HHAexchange.
What does HHAexchange do with all these timesheets and shifts?
The reason for this process is to create greater accuracy in newly mandated real-time reporting to and for the State of MN and Federal Center for Medicare & Medicaid Services (CMS).
HHAexchange will provide this data to the State of MN. The State will then be using employee UMPI numbers to basically ensure workers are not overlapping shifts between agencies, that workers don’t work over 310 total hours per month across all agencies, and to flag suspicious trends or activity of agencies or workers.
Plus, this process creates efficiencies for agencies as they are not having to data entry the start and end times for each shift, each day, for each worker.
This requirement originates from the federal mandate under the Cures Act and Cures Act 2.0 Legislation.
What App does CDI use to enter their hours worked in real-time?
CDI has proudly worked with Cashé Software, a local Minnesota company, for 20+ years. We are excited to be integrating Cashe’s EVV App to capture electronic timesheets instead of using paper timesheets to clock in and out times.
Cashé has a responsive track record and is passionate about its mission to support both you and us with the tools we need to be successful with this new requirement.