“EVV” stands for Electronic Visit Verification. EVV is a way to record the date, time, and place direct support workers provide services. The EVV requirement was included in the 21st Century Cures Act and requires providers of personal care, including personal care assistance (PCA) and some waiver services and home health care providers (beginning in 2023) to use electronic visit verification (EVV) to document that people are receiving the services that are billed to the state.

When talking about recording shifts, “electronic” means using an electronic device to record the date, time, and place a direct support worker provides services. The most common devices are cell phones, tablets, and computers.

When talking about EVV, “verification” means using technology to verify the location of the services provided. This GPS verification only needs to happen when the provider starts each shift and ends each shift.

When starting your shift, open the EVV application and click “Start Visit.” When your shift is complete, click “Stop Visit.” These actions must be completed in real time for the shift to be considered a “Live Clocking” shift.

-Clocking in for your shift when it starts and clocking out when your shift is completed.  

-No edits to your shifts after their entered.

-No manual entry of your shifts. 

-Manual backdating of time worked is prohibited.

-Location of services delivered is accurately captured upon clock in and clock out.

The EVV system should only collect your location at the start and end of each worker's shift. EVV should not limit where you can receive your service.

EVV systems are designed to protect your privacy. Your information will be kept private and safe by the same laws that protect your medical information.

Cashe software takes data privacy and data security seriously. In compliance with HIPAA regulations, Cashe software encrypts data both at rest and in transit. What this means is that when data is being transmitted from your computer/phone to our servers, it is protected with encryption. When the data is sitting on our servers, it is also encrypted using industry-standard encryption technology. Encrypted data cannot be viewed by those who do not have access to the data without the necessary decryption keys.

Within Cashe software, only personnel that need to see your data to perform their jobs have access to it. Others don’t have access to your data. Cashe software has policies and access controls to manage who can see your data.

Cashe software security team and engineers are constantly monitoring system activities listening for abnormal behavior and then taking action when necessary.

Periodically, a third party is used to check our data security. One of the methods is using an ethical hacker who attempts to break into our systems and look for vulnerabilities. This type of penetration test keeps us abreast of new threats.

When using the Cashe Software EVV app the system acquires the GPS location of the device at the time of clock-in and at the time of clock-out. These are the only 2 GPS positions that the app acquires. The system does not track the user before, during, or after the visit.

If the provider (agency) using the Cashe software platform decides to leave Cashe, we will return all your data to the agency. We do not keep your data once a contract is terminated.

Personal data is not sold or shared with other agencies.

For more information, please refer to the Privacy Notice on Cashe’s website: https://cashesoftware.com/privacy-policy/

CDI, along with all FMS and PCA agencies in MN, are required by the Federal Government and the State of MN to use EVV or electronic timesheets or e-timesheets. All timesheets, all shifts, by all agencies and by all direct support workers across the State of MN are then uploaded from the App to the State of MN aggregator, HHAexchange.

CDI has proudly worked with Cashé Software, a local Minnesota company, for 20+ years. We are excited to be integrating Cashe’s EVV App to capture electronic timesheets instead of using paper timesheets to clock in and out times.

Cashé has a responsive track record and is passionate about its mission to support both you and us with the tools we need to be successful with this requirement.