EVV Caregiver How-To Guide

How to “Live” Clock in / out

Clock in:
Select Multiple People Tab – Choose Client
Start Visit – Click
Select Job – Click code to get √ – click Ok
Clock out:
Stop Visit – Click
Do you want to end this visit? – Yes
Sign & Submit – Click
Signature Required
Submit Time Entry – Click
Pop Up will say “Thank you! Your signature was accepted and your visit details have been submitted for processing."
Click Ok

I forgot to clock out. How do I edit my shift / timesheet?

Stop Visit – Yes
Do you want to end this visit? – Yes
Scroll to Service Time
Edit Time (on right side) – Click
Time Out:
Click date if incorrect – Calendar comes up formatted – Choose correct date
Click time if incorrect – Hour – Minute – AM or PM – Scroll and select the correct time
Click Done
Click Save
Changes updated – Ok
Sign & Submit – Click
Signature Required
Submit Time Entry – Click
Pop Up will say “Thank you! Your signature was accepted and your visit details have been submitted for processing."
Click Ok

I forgot to record my shift / timesheet. How can I create a manual entry?

Select Multiple People Tab – Choose Client
Start Visit – Click
Select Job – Click code to get √ – click Ok
Stop Visit – Click
Do you want to end this visit? – Yes
Scroll to Service Time
Edit Time (on right side) – Click
Time In:
Click date if incorrect – Calendar comes up formatted – Choose correct date
Click time if incorrect – Hour – Minute – AM or PM – Scroll and select the correct time
Click Done
Click Save
Changes updated – Ok
Sign & Submit – Click
Signature Required
Submit Time Entry – Click
Pop Up will say “Thank you! Your signature was accepted and your visit details have been submitted for processing."
Click Ok

How many hours have I worked this week?

Click on Single Person Tab – Scroll to bottom of page. Hours Worked calculate for the Current Week Pay Period = Sunday through Saturday.

Timesheet errors

Home Screen – Notice of Incomplete Timesheets – View –
2 records show for 1 entry – Click Incomplete Visit Record –
Click Complete it Now – Make corrections – Edit Time if needed – Sign & Submit
Prompt shows – “Your signature was accepted, and your visit details have been submitted for processing – OK – Finished
Note: You will not be able to delete timesheets. When a timesheet needs to be deleted, call or send an email to your coordinator with dates and times you want removed.